Privacy Policy

1. Information We Collect

Information You Provide

When you contact us, request a consultation, or subscribe to our newsletter, we collect:

• Full name and email address
• Phone number (optional)
• Company name and job title (if provided)
• Project details and requirements you share
• Messages you send through our contact form or chatbot

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website and search terms
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and enquiries
• Provide Business Intelligence, Power BI, and related services
• Send newsletters and BI insights (only if you subscribed)
• Improve our website and service quality
• Comply with legal obligations

We do not sell, rent, or trade your personal information to any third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors use our site (via Google Analytics)
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission.

However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years. You may request deletion at any time.

6. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data
• Objection — object to processing of your personal data
• Portability — request transfer of your data to another service

To exercise these rights, email us at admin@riytech.io.

7. Third-Party Services

Our website may use third-party services including:

• Google Analytics — website traffic analysis
• Google Fonts — typography rendering
• Hostinger — website hosting
• Twilio — WhatsApp notification service (if enabled)

These services have their own privacy policies. We recommend reviewing them separately.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests:

• Email: admin@riytech.io
• Phone: +508-408-3617
• Website: riytech.io